Privacy policy

Dowit is a work planner: your day, your clients and your hours in one place. This policy explains which data Dowit keeps, why, and what you can do with it. Dowit is run by Hexade VOF, the data controller.

Which data

• Your account: your e-mail address and name, so you can log in.
• Your work: clients, projects, tasks, reminders, events, notes, links and hours that you or your AI assistant enter.
• Your calendar: if you connect Google or Outlook, the events in your primary calendar there.
• Morning brief: if you turn it on, Dowit e-mails you every working day, through its own mail service or through your Gmail (send only). Dowit never reads your mail.
• Feedback: if you send feedback in the app, your message, the page you were on and your e-mail address, so we can reply. It disappears with your account.
• Team: if you invite someone, Dowit keeps their e-mail address until they accept or you revoke the invitation. Members of a workspace see each other's name and e-mail address, and that workspace's clients, projects, tasks and hours, including who logged which hours.
• Notifications: if you turn on notifications, the address your browser provides for them and a name for your device. The notification itself goes through your browser's push service (Apple, Google or Mozilla) and contains the title of your reminder.
• Technical: what's needed to run the service safely, such as abuse counters per IP address (gone after a day).
• Usage: on which days you use Dowit, in the app or through your AI assistant. Only the day, not what you did: that tells us whether Dowit works for the people using it. Gone after 13 months, and immediately when you delete your account.
• Statistics: Vercel Web Analytics counts page visits and a few steps (such as signing up, connecting your AI or calendar, or watching the video), anonymously and without cookies. No e-mail address, no name, no IP address that is kept, and no web addresses with codes in them.
• Welcome e-mails: in your first week you get three short e-mails with tips (on signup, after 2 days and after 7 days). Each one has an unsubscribe link, and you can turn them off under Settings → Account.

What for, and on what basis

Only to provide the service you use: showing and managing your planning, calendar and hours. The legal basis is our agreement with you (you use Dowit). Your data is not sold, not used for advertising and not used to train AI models.

Who else is involved

• Vercel (hosting) and Neon (database) store and process the data for Dowit.
• Google or Microsoft, only if you connect your calendar (and for Google, optionally Gmail to send your morning brief).
• Stripe, if your team takes the Business plan: for payment and invoices. Your card details go straight to Stripe; Dowit never sees them.
• Resend, to send e-mail from Dowit: login links and service messages, such as about your subscription.
• ImprovMX forwards e-mail you send to our support address.
• Your AI assistant (such as Claude or ChatGPT) only gets access if you connect it yourself. You can revoke that at any time in Settings.

Every workspace is isolated in the database itself: nobody else sees your data.

How long

As long as your account exists. If you delete your account under Settings → Account, your data disappears immediately. Backups at our database provider then disappear on their own within 30 days.

Your rights

You can always view and change your data in the app, download everything under Settings → Backup, and delete your account with all its data. You can lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit). Questions or requests: hallo@dowit.io.

Cookies

Only what's needed: the cookie that keeps you logged in, your language choice and the workspace you picked. No cookies for statistics or advertising.

Google

Signing in with Google only gives Dowit your name and e-mail address. Only when you choose Connect Google Calendar under Settings → Calendar does Dowit ask for more:

• Google Calendar (view and edit events): Dowit shows the events from your primary calendar next to your tasks, and puts events and work blocks you plan in Dowit into that calendar. Events from Google are fetched when you view them and not stored in Dowit; Dowit only keeps the link to events it created itself.
• Gmail (send only): only if Dowit has no mail service of its own, to send your morning brief to yourself. Dowit never reads, searches or stores your mail.

For this, Dowit keeps an access token from Google, isolated in your workspace. Data from Google is only used to show you these features. It is not sold, not used for advertising, not used to train AI models and not passed on, except to an AI assistant you connect yourself and only when you ask it to. Nobody reads it, unless you ask us to for support, for security, or when the law requires it.

Dowit's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. You can disconnect in Settings or via myaccount.google.com/permissions.

Microsoft

If you connect Outlook under Settings → Calendar, Dowit gets access to your calendar (read and write events) to show them next to your tasks and to put what you plan in Dowit into your calendar. Events are fetched when you view them and not stored in Dowit. The access token is stored encrypted, and you can disconnect in Settings or via myapps.microsoft.com.